PRABANDARU, Dewi (2022) Analysis of Performance Differences of Village Governments (Study at Kembaran District and Sokaraja District). Skripsi thesis, Universitas Jenderal Soedirman.

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Abstract

This study aims to analyze the performance differences of village governments. The population in this study are the village of Kembaran District and Sokaraja District. The sample of this study consist of 10 villages in Kembaran District and 10 villages in Sokaraja District. The data use in this study were primary data and secondary data, the sample uses a purposive sampling method. The hypothesis testing use SPSS Version 22 for Windows. The result of this study indicates: (1) There is not difference in the performance of the village government in Kembaran and Sokaraja districts when viewed from a financial perspective; (2) There is difference in the performance of the village government in Kembaran and Sokaraja districts when viewed from a customer's perspective; (3) There is difference in the performance of the village government in Kembaran and Sokaraja districts when viewed from the internal business processes perspective; (4) There is not difference in the performance of the village government in Kembaran and Sokaraja districts when viewed from a learning and growth perspective. The implication of this research is that from the four perspectives in the Balanced Scorecard, there are two perspectives that have different performance in the village government in Kembaran and Sokaraja districts. These perspectives are the customer perspective and the internal business process perspective. Therefore, village governments that are quite different must be able to evaluate the performance of each sector so that they can find and improve their village performance system. Not only that, improving services is also needed, one of which is by increasing the responsiveness, reliability, and empathy of village employees. With these efforts, the village government will provide satisfactory services to the community. By taking into account the results of this research, it is hoped that it can become the basis for the village government to carry out better reforms.There were several limitations that arose during the research, such as the researchers taking a long time to get the 2020 Village Expenditure Realization Report data because they were constrained by computer equipment that was being repaired. Another factor is the recorded Village Expenditure Realization Report data piled up with other documents so that it is difficult to find.

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