HANDAYANI, Rizky Rahmatari (2018) The Effect of Employee Silence Dimensions on Affective Commitment ( Study on Employees of KPP Pratama Purwokerto). Skripsi thesis, Universitas Jenderal Soedirman.

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Abstract

This research is a quantitative research using survey method by giving questionnaire to the employees of KPP Pratama Purwokerto.. The title of this research is “The Effect of Employee Silence Dimensions to Affective Commitment (Study on Employees of KPP Pratama Purwokerto)”. This reasearch aims to find out the effect of dimensions of employee silence (in Bahasa silence means diam, kesunyian, kebisuan, kebungkaman, or keheningan) that include Acquiescent Silence, Defensive Silence, Diffident Silence, and Deviant Silence on Affective Commitment. The research population is employees currently working for KPP Pratama Purwokerto. There were 54 employees chosen as respondents of the research. Purposive Sampling Method is used in the determination of sample of this research. Based on result of the research and data analysis using Multiple Regression Analysis, it was revealed that : (1) Acquiescent Silence does not have significant effect on Affective Commitment, (2) Defensive Silence has significantly negative effect on Affective Commitment, (3) Diffident Silence does not have significant effect on Affective Commitment, and (4) Deviant Silence has significantly negative effect on Affective Commitment. As implications of the conclusion are it will be good for employees of KPP Pratama Purwokerto to maintain their loyalty and willingness to share opinions or feedbacks as forms of participation in order to construct a firm and complete organization. Within the process of constructing shall the employees possess positivity and healthy competition among them in order to strengthen the kinship values as organizational fellow members.

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