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Items where Author is "FAZRIN, Dea Aulia"
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Thesis
FAZRIN, Dea Aulia (2022) Analisis Kebutuhan Layanan dan Usulan Perbaikan pada Salsa Beach Hotel menggunakan Integrasi Service Quality (Servqual), Refined Kano, dan TRIZ. Skripsi thesis, Universitas Jenderal Soedirman.