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Thesis
SUBEKTI, Anggri (2017) The Causal Relationship Between Satisfaction, Trust, Brand Preference, Switching Cost and Loyalty of Islamic Insurance Customers in Purwokerto (Survey on Customers of PT. Asuransi Takaful Keluarga Branch Offices Purwokerto ). Skripsi thesis, Universitas Jenderal Soedirman.