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Items where Author is "ZAHRA, Raihanah Aprilia"
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ZAHRA, Raihanah Aprilia (2023) The Effect of E-Service Quality as the Implementation of Public Service Innovation on Customer Satisfaction and it's Impact tp Customer Engagement with Perceived Value as Mediating Varible (Study in Gemilang Android Application as a Public Service in Kabupaten Tangerang). Skripsi thesis, Universitas Jenderal Soedirman.