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Items where Author is "TIRTA, Samsudin"

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TIRTA, Samsudin (2020) Pengaruh Service Convenience dan Switching Cost Terhadap Word Of Mouth dan Customer Retention (Studi pada Nasabah PT BPR BKK (Perseroda) Purwokerto). Skripsi thesis, Universitas Jenderal Soedirman.

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