ADHA, Marchelle Aidil (2023) The Use of English as Announcer to Convey Information on Train Services at PT. Kereta Api Daop 05 Purwokerto. Diploma thesis, Universitas Jenderal Soedirman.

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Abstract

This Job Training report is entitled “The Use of English as Announcer to Convey Information on Train Services at PT. KAI Daop 05 Purwokerto. This Job Training activity was held on February 14, 2022 - March 14, 2022 at PT. KAI Daop 05 Purwokerto. The purpose of this Job Training is to practice conveying information in English in the Information Service Unit of the Purwokerto Train Station, knowing the obstacles in conveying information and knowing the right solution in dealing with obstacles so as to improve the quality of information services. The Information Service Unit located at the Purwokerto Train Station plays an important role in providing information to passengers. In the Station Information Service Unit, services are available in the form of direct information submitted by the announcer. In carrying out the Job Training, the author found that not only local passengers visited but many foreign passengers as well. Therefore, an Englishspeaking announcer is needed to translate English information into Indonesian, so that good communication is established. In carrying out the Job Training, the author used the observation method, documentation method, interview method and direct practice method. The Job Training of providing information in English is carried out with steps such as, giving a smile and greeting, offering assistance, conveying information, providing information media, saying goodbye. There were several obstacles when the author provides information to passengers, such as limited information, limited grammar and vocabulary, some facilities are not equipped with English information. However, there are solutions in dealing with these obstacles, such as learning and finding out information, increasing vocabulary practice, using body language, approaching passengers and providing information media.

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