NEGORO, Arfiyal Rosyad Prawiro (2023) Studi Kasus Perilaku Menyimpang Di Tempat Kerja Pada Kantor Pos Cabang Purbalingga. Masters thesis, Universitas Jenderal Soedirman.

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Abstract

PT Pos Indonesia is a business entity or organization with employees spread throughout Indonesia, having various types of culture and social and economic needs. The company recorded a loss due to employee receivables of Rp. 31,000,000,000.00 - in May 2022. Events in 2021 contributed to a loss of Rp. 6,300,000,000. Based on the results of observations by researchers at the Purbalingga Branch Post Office, apart from cases of embezzlement of company money, there were several other deviant behaviors that occurred. Based on the observations of researchers as supervisors of courier operations in 2019 such deviant behavior has become a habit. There were 16 unscrupulous employees with 38 cases of deviant behavior that harmed the company financially. This qualitative research process involves important efforts, such as asking questions and procedures, collecting specific data from participants, analyzing data inductively from specific themes to general themes, and interpreting the meaning of the data. . The researcher will draw meaning based on the data analysis that the researcher has found by using an inductive style or attracting the specific to the general. The implementation of this research consisted of 4 stages, namely the preparation, implementation, data processing and output stages Deviant behavior is caused by frustration from employees due to a reduction in the reward system received. Even though it has been conveyed to management, employees feel that their aspirations have never been fulfilled or are only considered. An insufficient reward system is closely related to economic difficulties in the families of unscrupulous employees.

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