ZAENUDIN, Muh. Miftah (2017) Pengaruh kualitas pelayanan, kualitas produk dan persepsi harga terhadap kepuasan konsumen: peran persepsi nilai sebagai pemoderasi (survei pada nasabah PT. Pegadaian (persero) Cabang Purwokerto). Skripsi thesis, Universitas Jenderal Soedirman.
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Item Type: | Thesis (Skripsi) |
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Nomor Inventaris: | C17557 |
Uncontrolled Keywords: | Kepuasan konsumen; Layanan konsumen |
Subjects: | C > C1020 Customer services C > C793 Consumers |
Divisions: | Fakultas Ekonomi dan Bisnis > S1 Manajemen |
Depositing User: | Mrs Endang Kasworini |
Date Deposited: | 29 Jun 2020 02:20 |
Last Modified: | 29 Jun 2020 02:20 |
URI: | http://repository.unsoed.ac.id/id/eprint/1823 |
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